Legal area

Terms and conditions of use


    Conditions of use

    Welcome to jilsander.com. These terms and conditions (the “Terms and conditions of use”) govern your use of, access to, and purchase of products from the United States section of jilsander.co. By using the Site, you agree to comply with and be bound by these Terms and conditions of use. If you do not agree to these Terms and conditions of use, please do not use the Site.


    1.General

    jilsander.com is the property of Jil Sander S.p.A. ("Provider"), with registered office in foro Buonaparte 71, 20124, Milan (MI), and by Drop S.r.l., with registered office in Via Sandro Pertini 1 - 63812 Montegranaro (FM) in charge of management and operation of the website and responsible of personal data treatment.


    2. Other site policies

    Please review our general Terms and conditions of sale, Return policy and Privacy policy (collectively, the “Site Policies"). All Site Policies are incorporated in these Terms and conditions of use by this reference and, therefore, apply to your access to, use of and purchase of products from the Site. If you do not agree to our Site Policies, please do not use the Site. We reserve the right to make changes to the Site, the Site Policies, and these Terms and conditions of use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


    3.Purchase for personal use only

    You may purchase products on the Site only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale and you accept our general Terms and conditions of sale. We reserve the right to refuse orders for any reason without explanation.


    4.User's submissions

    We welcome your comments and feedback regarding the Site, our products and our services.
    We do not, however, accept confidential or proprietary information. Accordingly, all comments, feedback, reviews, ideas, suggestions, materials, images, information and other submissions (collectively, the “Submissions”) disclosed, submitted or offered to the Provider via the Site, or otherwise, are not confidential.
    You represent and warrant that any Submissions that you submit to the Provider are made in compliance with applicable laws, do not violate any right of any third party, including privacy and intellectual property rights. By disclosing, submitting or offering any Submissions to the Provider, you grant the Provider and Jil Sander a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative work from, distribute, display such Material throughout the world in any media. You are and shall remain solely responsible for any Submissions you disclose, submit or offer to the Provider or Jil Sander.


    5.Privacy

    We recommend that you read our Privacy policy, which explains our online privacy practices.


    6.Copyright

    All content included on jilsander.com Site, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colors, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, the "Content"), is the property of Jil Sander or its content suppliers and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of Jil Sander, or its content suppliers, as the case may be. Jil Sander and its content suppliers shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. Jil Sander and its content suppliers shall have the right, at any time, to claim the authorship of any Content posted on the Site and to object to any use, distortion or other modification of such Content. Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by Jil Sander or its content suppliers shall be carried out by you for lawful purposes only and in compliance with all applicable laws.


    7.License and site access

    The viewing, printing or downloading of any content from the Site grants you only a limited, nonexclusive and nontransferable license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any content may be reproduced in any form or incorporated into any information system, electronic or mechanical, other than for your personal use (but not for resale or redistribution). Any unauthorized use of the Site and the content immediately terminates the license granted by the Provider.
    You will be solely responsible for all damages and other harm resulting from your use of the Site and the content. Jil Sander and the Provider shall not be deemed liable for any use of the Site and the content made by you in violation of any applicable laws and regulations and these Terms and conditions of use.



    8.Copyright complaints

    We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact a Jil Sander copyright representative for further information by writing an email to privacy@jilsander.com



    9.Links to other websites

    The Site may provide hyperlinks to third party websites ("Third Party Websites"). The Provider and Jil Sander do not operate, control, endorse or guarantee any third party websites. You agree that the Provider and Jil Sander are not responsible for any content, services and/or products provided by any third party website, nor are the Provider and Jil Sander responsible for any practice followed by such third party website with respect to the collection and processing of personal data of their users. When you access any third party website through a hyperlink posted on the Site, please carefully read the Terms and conditions of use, Privacy policy and other policies of such third party website. Our policies do not apply to any third party website.
    You The Provider provides hyperlinks to Third Party Websites only for the convenience of its users. By providing hyperlinks to Third Party Websites, the Provider does not recommend that its users access such Third Party Websites.

    You agree that your use of any third pary website is at your sole risk and without warranties of any kind by the provider, expressed, implied or otherwise, including, but not limited to, warranties of title, fitness for a particular purpose, merchantability or noninfringement. Under no circumstances are the provider and/or Jil Sander Liable for damages arising from my transaction between you and any third party website or for any information appearing on third party websites.



    10.Governing law and choice of forum

    The laws of the State of New York (without giving effect to its conflicts of law principles) govern all matters arising out of or relating to these general Terms and conditions of sale, including, without limitation, their validity, interpretation, construction, performance, and enforcement. All legal proceedings arising out of or in connection with these general Terms and conditions of sale shall be brought solely in the City of New York, State of New York.

    These Terms and conditions of use are governed by Italian law.



    11. Disclaimer of warranties and limitation of liability

    The site and all information, content, materials, products (including software) and services included on or otherwise made available to you through this site are provided by the provider on an "as is" and "as available" basis, unless otherwise specified in writing. The provider makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site, unless otherwise specified in writing. you expressly agree that your use of this site is at your sole risk.

    To the full extent permissible by applicable law, the provider disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. the provider does not warrant that this site; information, content, materials, products (including software) or services included on or otherwise made available to you through this site; their servers; or email sent from the provider are free of viruses or other harmful components. the provider will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

    Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.




Website terms and conditions of use


    1.Services

    Jil Sander S.p.A. ("Jil Sander") offers you the possibility of using the following services "Account" (the "Services")*:

    a) Account details: check and modify your personal details, email address and password.
    b) Orders & returns: check the details and shipping of all orders placed as a registered customer. After delivery you will also be able to access Return Form.
    c) Wishlist: create your wishlist and add products directly to your Shopping bag at any moment.
    d) Address Book: save all your shipping addresses to complete the order process quickly.
    e) Saved credit cards: save your credit card details to complete the order process more quickly.


    2.Registration

    2.1 If you want to use the Services you must be an adult user, register on jilsander.com creating your Account, and accept these terms and conditions for using the Services ("Terms").
    Registration is free of charge.
    To create your Account, you will need to fill out the registration form by entering the required information, and guarantee to Jil Sander that the information provided during the registration process is complete, accurate and truthful.
    We will send you an email to confirm your registration. We remind you that the credentials to access your Account must be used exclusively by you, and they cannot be transferred to third parties.
    Subject to legal limitations, Jil Sander cannot in any way be held responsible in the event of access to your Account by unauthorized third parties. You are requested to keep your credentials confidential and to immediately inform Jil Sander if you suspect that there has been an unauthorized access to your Account or if your password has been violated.

    2.2 For the provision of some Services, it may be necessary to use electronic communication channels (such as e-mail, SMS or telephone). If you want to use these specific services, you will be asked to give your consent to be contacted by Jil Sander for the related communications by SMS, email or other communication channel.

    2.3 If you have not already done so, we also ask you to consult our General Conditions of Use which form an integral part of these Conditions. For any other legal information, consult the General Conditions of Sale , Return of jilsander.com.


    3.Duration and termination

    3.1 The registration with the Services shall be effective from the moment you receive the confirmation email and for the entire period in which you use the Services.
    3.2 At any time and for any reason, you can cancel your subscription to the Services by sending a request to our Customer care and selecting "privacy". In the event you exercised the right of withdrawal, we will send you an email to confirm the cancellation of the Services.
    3.3 Jil Sander reserves the right to cancel your registration to the Services in the event of a violation of the provisions contained in these Terms, or in the event that the data provided was not complete, truthful or accurate, without prejudice to the right to compensation for the damage suffered. Jil Sander also reserves the right to temporarily suspend, without any prior communication, the provision of the Services, for the time necessary and / or appropriate, to perform all the technical interventions required to improve the quality of the Services. Jil Sander may, at any time, interrupt the provision of the Services for security reasons.


    4.Warning on the services

    Jil Sander shall do its best to provide an accurate services. Without prejudice to the legal limits, the Services are provided free of charge "AS IS". Jil Sander does not provide any guarantee, by way of example but not limited to, relating to the quality, the good functioning, the absence of interruptions or the suitability of the Services for an end or a particular result set by the user.


    5.Rectification and update

    The present Terms can be amended from time to time in consideration of possible regulatory changes. The new Terms shall be effective as of their date of publication in jilsander.com You are requested to regularly access this section in order to check the publication of the most recent and updated Privacy policy.

    *The availability of the Service may vary by country or region. Verify your Account to see which Services are available.



Terms and sonditions of sale


    The following general Terms and conditions of sale govern the sale of merchandise by Jil Sander S.p.A. ("Jil Sander") (hereinafter referred to as "the Vendor" or "We" or "Us"), a single-member company company with sole shareholder subject to direction and coordination of Drop S.r.l. (the "supplier"), to you through the US section of jilsander.com ("US Site"). The US Site is available only for purchases made and delivered within the United States. Your use of the US Site to purchase merchandise indicates your agreement to follow and to be bound by these general Terms and conditions of sale.

    1. Orders & products

    All orders are subject to email confirmation by us. Please note that the products displayed on the Site may be out-of-stock or discontinued, and availability is not guaranteed.
    Please note that the products are owned and sold by Jil Sander S.p.a. We attempt to write the descriptions in the most accurate way but we cannot guarantee that all descriptions are totally accurate or error-free.
    Also, the images of the products showed on the website are for illustrative purposes only. We always attempt to display the colours in the most accurate way but we cannot guarantee that all computer's displays of the colours accurately reflects the real colours of the items.


    2. Prices

    All prices are in US Dollars.
    Prices may change without notice from time to time.
    The total amount due is inclusive at checkout of sales tax applied in accordance with applicable state and local regulations based on your shipping address. The applicable sales tax amount is indicated on the payment page of the cart.

    The amount of sales tax charged on your order will depend upon various factors, including type of item purchased, sales price and destination of the shipment. Sales tax regulations may change between the time you place an order and the time of credit card charge authorization and this may affect the calculation of sales taxes. The amount appearing on your payment page of the cart may differ from the sales taxes ultimately charged as indicated in the invoice you will receive with the shipping confirmation email.
    All prices are inclusive of customs and import duties.


    3.Shipping costs

    You are responsible for the shipping costs associated with the delivery of the products you purchase on the US Site as specified on your order confirmation.


    4.Shipments and delivery

    You bear all risks of loss and damage to the products from the time the same have cleared our fulfillment house. Delivery is deemed complete and title to the products passes to you upon acceptance of shipment by a common carrier.
    For specific product shipping and delivery procedures see the FAQs area. Please read these sections carefully. The information provided in these sections forms an integral part of these general Terms and conditions of sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.


    5.Returns and refunds

    Please refer to our Return and Refund Policy, which forms an integral part of these general Terms and conditions of sale.


    6.Binding agreement

    Our order confirmation, these general Terms and conditions of sale and our other Site Policies shall be deemed the final and integrated agreement between you and us on the matters contained in these general Terms and conditions of sale.


    7.Governing law and choice of forum

    These general Terms and conditions of sale are governed by Italian law and in particular by Italian legislative decree no. 206 of 6 September 2005 on distance contracts and by Italian legislative decree no. 70 of 9 April 2003 on certain aspects related to e-commerce.


    8.Disclaimers and limitations of liability

    The provider makes no representations or warranties of any kind, express or implied, as to the products included in the jilsander.com us site nor as to the merchandise being sold to you. To the fullest extent permissible by applicable law, the provider disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and noninfringement, and there are no warranties, express or implied, which extend beyond the description of the merchandise contained on our order confirmation. The provider will not be liable for any damages of any kind arising from the use of the us site, including but not limited to direct, indirect, incidental, punitive and consequential damages certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.


    9.Severability

    If any provision of these general Terms and conditions of sale is determined to be invalid, illegal or unenforceable, the remaining provisions of these general Terms and conditions of sale remain in full force to the extent permitted by law.


    10.Privacy

    The terms and conditions of the our Privacy policy govern the processing of all personal data collected from you in connection with your purchase of products through the Site


    11. Force majeure

    Provider shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control.


    12. Errors and inaccuracies

    Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.



Return policy

    We want to make sure that you are completely satisfied with your purchases on this Site. If, for any reason, you are not satisfied with your order, you may return any unused products within fourteen (14) days from the date of delivery - diversa policy in USA?. Before sending any products back to us, please make sure that all of the following conditions have been correctly satisfied.
    The product you wish to return: - can be sent back to us only after you have completed and submitted the online Return Form available on the jilsander.com Site within fourteen (14) days of delivery; by completing and submitting our online return form you will receive your Return Number, which you must include on your return shipping label;
    - must be unused, unworn, unwashed and in the same condition in which it was received by you;
    - must have all disposable seals still attached with the disposable seal that must still be intact;
    - must be returned complete with all of its parts and accessories;
    - must be sent in its original packaging;
    - must be shipped back to our fulfillment house within fourteen (14) days of the date of delivery;
    - must be sent in one single shipment; products that belong to the same order must be returned to us at the same time;
    - must be shipped from the United States.
    If all of these conditions are satisfied, we will refund the value of the returned product(s), Sales Tax included, less any original shipping costs. If you send the package with DHL, return shipping costs will be at our expenses.
    If you prefer you can send the return with a courier of your choice, at your expenses. Return shipping costs fot this return method will be not refunded.
    We will not issue any refunds for returns that do not satisfy all of the conditions indicated above; however, you will have the option to request within thirty (30) days of being notified that your order can be shipped back to you, at your own cost, in the condition in which it was received by Provider’s fulfillment house.
    If you do not request the return of your merchandise within said thirty-day period, you authorize Provider, and any of its affiliates or agents, to dispose of such merchandise as it sees fit.

    Sales of beachwear and underwear are final. We reserve the right to designate on the site other non-returnable merchandise. Any such designation will be noted on the detail page of the merchandise which is non-returnable.


    Refund policy

    Refunds are processed within approximately three to seven (3-7) business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. Refund will be issued within fourteen (14) days, re-crediting times will depend on the bank’s policies.

    We offer no refunds on any products designated on this site as non-returnable.


    Refund times and procedures

    After the Vendor has received the returned products and checked that the products meet all requirements, you will receive an email that the returned products have been accepted. Whatever the form of payment you used, the Vendor will refund you all payments received from you for such cancelled purchase, within:
    (a) where we collect the products from you through our approved courier, fourteen (14) calendar days from when the Vendor was informed of your decision to exercise your right to return the purchased products; or (b) when you return the products yourself, fourteen (14) calendar days of the day we receive the returned products or, if earlier, proof of postage from you evidencing that you have sent the products back, within such time.
    Once the Vendor has checked that the return was carried out in compliance with the above conditions, the time period for refunding the amount you paid for purchasing the returned products will be of maximum fourteen (14) days.


    Identification tag

    All of our products come with an identification tag with a disposable seal. Please try your item on before removing the tag and seal, since we do not accept returns once the disposable seal has been removed, broken or damaged in any way.


    Pre - printed label

    As advised by the Vendor, returned products may be shipped by the package delivery company DHL, using the prepaid-printed label enclosed in the package in which the products were shipped. If you use DHL, the Vendor will be paying the shipping costs and track the package at any time. Please contact DHL (or visit their site: www.DHL.com) to organise pick-up. If you decide to use a different shipping courier than the one provided by jilsander.com, you will have to pay for the cost of return shipping upfront and you will be responsible in case of loss or damage to the products during transport. For your protection, we recommend that you use a courier service if you choose to return the goods other than via the pre-paid mechanism and approved courier.

    Disclaimer of warranties and limitation of liability

    Provider makes no representations or warranties of any kind, express or implied, as to the products included on the site nor as to the merchandise being sold to you. to the fullest extent permissible by applicable law, provider disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose and noninfringement, and there are no warranties, express or implied, which extend beyond the description of the merchandise contained on our order confirmation. Provider will not be liable for any damages of any kind arising from the use of the site, including but not limited to direct, indirect, incidental, punitive and consequential damages.

    Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. if these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.


    Force majeure

    Provider shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control.


Privacy policy


Privacy policy

Welcome to our website jilsander.com.

For Jil Sander, your privacy and the safety of your personal data are very important; therefore, we gather and manage your personal data with the utmost care, taking measures to ensure its safety. Below, you will find the most important information on the treatment by Jil Sander of your personal data, in relation to your navigation on the jilsander.com and the use of the services offered. For detailed information on how Jil Sander manages your personal data, we invite you to read our Privacy policy.
We invite you to read our ‘Cookie Policy’, the ‘Terms and conditions of use’of the Site jilsander.com and the ‘Terms and Conditions for registering on Account’, which contain detailed information regarding the conditions of our services. Some services may be subject to specific legal terms, in which case we shall provide you with all the appropriate information.


Who is the holder?

Below is the main information on the processing of your personal data performed by Jil Sander S.p.A., with headquarters in Foro Buonaparte 71, 20121, Milan (MI), Italy, C.F. and VAT n°. 10513210962 (Jil Sander), as Data Controller.
For any clarification, questions or requirements related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer care department, or by writing to the address of Jil Sander.
The Data Controller is the Legal representative of Jil Sander S.p.A.,
Tel. +39 02 8069131(headquarters in Milan),
Email: privacy@jilsander.com.
Address: Foro Buonaparte 71 - 20121 Milan Italy.


What data do we process and why?

The personal data that Jil Sander collects is that provided by you to us when finalizing an order and purchasing goods, and those that we collect as you browse or use the services offered by jilsander.com. Jil Sander can collect data about you, such as personal details like name and surname, shipping and billing address, browsing data and your purchase habits.
Your Personal Data will be processed for the following purposes:
conclude and execute the purchase contract for the articles offered on jilsander.com;
Provide you with jilsander.com services such as subscription for the newsletter;
allow the registration on the Site and the use of services reserved for registered users;
manage your requests to our Customer care.
In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute a contract with you or to provide you with the service you have specifically requested. We also conduct statistical surveys and analyses of data in aggregate form to understand how users interact with and use the site, to improve our offering and services.
Only with your prior consent, we process your personal data to:

perform commercial and promotional communication activities;
customize the Site based on your interests.


Who will process your data?

Your personal data is processed by duly trained staff of our company, and, for organizational and functional needs related to the provision of services on jilsander.com, by our providers. The latter have been assessed and chosen by Jil Sander their proven reliability and competence. Some of these subjects may be based in non-EU countries and, in these cases, the transfer of your personal data to these countries is performed in compliance with the guarantees provided by law.


How long do we keep your data?

We keep your personal data for a limited period of time, depending on the purpose for which it was collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the purpose of the processing: for example, the data collected during the purchase of goods on jilsander.com are processed until the conclusion of all administrative and accounting formalities, and is, therefore, stored in accordance with local tax legislation (ten years); those used to send our newsletter are kept until you ask to stop receiving it.
For further information, please see our Privacy policy.


What are your rights?

At any time, depending on the specific treatment, you can: withdraw your consent to data processing; know what are your personal data in our possession, their origin and how they are used; request the update, correction or integration as well, in the cases provided for by the current provisions, the cancellation, the limitation of treatment or oppose to their treatment. If you wish, you can request to receive your personal data in possession of Jil Sander, in a format readable by electronic devices and, where technically possible, we can transfer your data directly to a third party indicated by you. If you believe that the processing of your personal data has been carried out illegitimately, you can file a complaint with one of the supervisory authorities responsible for compliance with the rules on personal data protection. In Italy, the complaint can be filed with the Guarantor for the Protection of Personal Data(http://www.garanteprivacy.it/).

This policy may undergo changes and additions over time, so we invite you to periodically review its contents. Where possible, we will try to inform you promptly of any changes made.


Privacy policy

1. General information
Who is responsible for the processing of the data?
Jil Sander S.p.A. S.p.A. with headquarters in Foro Buonaparte 71, 20121, Milano (MI), Italy, C.F. and VAT n° 10513210962 (Jil Sander) is Responsible for the processing of the personal data, that is, the subject who decides how and why to process your personal data. You can always contact Jil Sander in writing to the address aforementioned or by contacting our Customer care department.

Who is responsible for the protection of your personal data?
Jil Sander has appointed an Officer in charge of the protection of personal data. If you wish, for any request regarding the protection of your personal data and the exercise of your rights you can contact the Data Protection Officer ("DPO") of Jil Sander, at the address of the Holder, aforementioned, or writing to privacy@jilsander.com

2. What personal data do we collect?
The categories of personal data that Jil Sander collects and processes when you browse or purchase on jilsander.com, are the following:
We collect the personal data required to conclude and execute your purchase on jilsander.com, such as your name, email address, shipping address, billing address, phone number and payment details;
We collect your email address when you sign up for our newsletter service;
We process the personal data you provide when you contact our Customer care to request assistance;
With your prior consent, we collect your personal data for marketing purposes;
For the registration on Account, we collect your name and surname, your email address, password and your date of birth. If you are a registered user, we collect information about your access to the reserved area of the site. Subject to your prior consent, and through the analysis of your personal data, we process information about your interests and preferences relating to our products and services, in order to customize our services and commercial offers based on your interests.
We collect information about your browsing on jilsander.com, such as the pages you visit and how you interact with the single page and we save this information in our servers.
We inform you that Jil Sander does not process data from minors. When you access jilsander.com and use the services offered by Jil Sander, you declare that you have reached the age of majority.

3. How do we use the personal data we gather?
Jil Sander collects and processes your personal data for the following purposes:
conclude and execute the purchase contract for the products offered on jilsander.com. When you complete your purchase, we will request the personal data necessary for the execution of the contract; such as payment, anti-fraud checks, if you choose to pay by credit or debit card, billing, shipping of the product and possible return management.
Registration on the Site and use of the services offered to registered users. The registration on the Site is possible through the inclusion of some personal information, necessary to ensure your identification and the performance of the services offered to registered users. Provision of the services offered onjilsander.com. For this purpose, Jil Sander needs to collect, relating to each service and its characteristics, the personal data necessary for the performance of the service requested.
Management of requests to our Customer care department, which uses the personal data you provide to meet your requests for information and requests for assistance.
Sending of your Resume. If you send your Resume in order to be considered for a position, Jil Sander shall use the information contained within exclusively for that purpose. The data relating to your application may be transferred to third-party management providers in charge of the collection of applications. Your Resume will be kept for a maximum period of six months, after which it will be deleted: If you want, you are more than welcome to send us a new, updated version.
Statistical analysis and surveys. We use some information about your use of the Site to perform statistical analysis and surveys in order to improve our offer and services;
Sending commercial and promotional communications following the purchase of one of our products, so-called soft Spam. Following the purchase of one of our products on the Site, we will send the email address provided, communications containing our business proposals and customized products and services.
Subject to your prior consent, we may use the contact details you have provided for commercial communications on our products and services, in order to update you on news, new arrivals, exclusive products, our offers and promotions. In addition, and always with your consent, we will be able to use your contacts as part of market research and surveys relating to your degree of satisfaction, in order to improve our services and the relationship with our users.
With your prior consent, Jil Sander will be able to personalize your experience as a registered user on jilsander.com, proposing previews and offers in line with your tastes and sending you commercial communications tailored to your interests. The customization is made possible by the analysis of your personal information in our possession, described in the previous section "What personal data do we collect?". For further information on this data, and on the activity that allows its process, please refer to the section ‘Account’. Should you wish to authorize the activities referred to in points h) and i) and subsequently do not wish to receive further communications from Jil Sander, or would like to limit the manner in which you are contacted, you may interrupt these communications at any time by simply clicking on the appropriate “unsubscribe” link at the bottom of each communication, accessing Account, you will always be able to contact Jil Sander through our Customer care department, or by writing to the aforementioned address . We inform you that you may receive further communications from us even after submitting your cancellation request, as some submissions may have already been planned, our systems may take some time to process your request. With regards to all the activities aforementioned, we shall process your personal data mainly through IT and electronic tools; the tools we use guarantee high safety standards, in full compliance with current legislation.

4. Account
On the occasion of the creation of your Account, Jil Sander offers you the possibility to use the following services:
Account details: manage your personal data and your consent.
Orders & returns: track the shipping of your orders, and see the history of your orders.
Saved credit cards: save or change your card information and complete your orders faster.
Address book: save or change your addresses and complete your purchases faster.
Wishlist: create your customized wish list, you can save up to 50 items. Be notified of their availability and add them to the Shopping bag at any time.
With your prior consent, Jil Sander may use your contact details for commercial communications on products and services, in order to update you on news, new arrivals, exclusive products, and to conduct opinion polls and market research, in order to detect your degree of satisfaction and improve the services offered.
Only with your prior consent, Jil Sander will customize your experience and the contents of the commercial communications and offers that you will see when you browse on jilsander.com as a registered user. This activity allows you to facilitate the search for products and services that are more for you and in line with your interests and at the same time allows us to improve our customized offers. The customization is made possible by the analysis of your personal data in our possession, as described in the previous section "What personal data do we collect?". In particular, the information on purchases you have made in the past and those relating to the sections of the site you visit most often, or the services you use most often help us to understand what products and services you are most interested in. To ensure that the information we have is correct and allow us to carry out the activities aforementioned, we invite you to access the "My profile" section of your Account and, if you deem it necessary, to update it.

5. Legal basis of the processing
we treat your personal data only in the presence of one of the conditions provided for by current legislation, and specifically:
for the conclusion and execution of a contract of which you are a part. When we process your data for the conclusion of the purchase contract of which you are a part, we take care to use only the minimum information necessary for the execution of the same. This basis legitimizes the processing of personal data that takes place in the following activities:
conclusion and execution of a purchase contract for the products offered on jilsander.com,
registration on the Site and use of services reserved for registered users;
provision of services offered on jilsander.com,
management of requests sent to our Customer care.
The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but in the absence of the requested data it will not be possible to conclude or execute the contract, or your requests. This means that you will not be able to purchase products and you will not be able to use the services provided by Jil Sander, and that Jil Sander will not be able to handle your requests. To comply with a legal obligation.
In the event of the termination of a contract for the purchase of goods on jilsander.com, the processing of the data will take place to fulfill the legal obligations to which Jil Sander is subject to. You are free to decide whether to terminate a contract and whether or not to disclose your data, but if you conclude it, your data will be necessary and will be processed to give effect to the aforementioned legal obligations to which Jil Sander is subject.
The processing of a Resume spontaneously sent, is performed to assess candidates with respect to a possible job position at Jil Sander, is legitimate because it is expressly authorized by a law, which specifies that in this case the consent of the person to whom they refer personal data. You are free to share your Resume with us or not, but in its absence, we will not be able to assess your candidacy for a job position at Jil Sander. For our legitimate interest. Some of your personal data, in the event of purchase of products on jilsander.com by credit or debit card, may be processed to perform anti-fraud verifications: we have a legitimate interest in the performance of activity to prevent and prosecute any fraudulent activity. For internal administrative purposes, your data may be processed by companies belonging to the business group to which Jil Sander belongs. On the basis of your consent.
We will carry out the following processing only if you have given us your express consent:
marketing activities and public opinion polling and market research;
analysis of your browsing and consumption habits in the use of your Account profile, in order to customize your experience on our site. providing your consent for these activities is optional. You are free to provide your consent or not, but upon denial, it will not be possible for Jil Sander to carry out marketing activities, opinion polls and market research, nor analyze your habits.

6. Who will process your data?
Your personal data will be processed by internal staff from Jil Sander, specifically trained and authorized for this purpose. During the treatment, the data may be processed by companies belonging to the business group to which Jil Sander belongs. Your personal data will also be transmitted to third parties that we use to provide our services on jilsander.com; these providers have been adequately selected and offer a guarantee of compliance with the rules on the processing of personal data. These persons have been appointed as data controllers and carry out their activities according to the instructions given by Jil Sander and under its control. The third parties in question belong to the following categories: Banking operators, internet providers, companies specialized in IT and telematic services; couriers; companies that carry out marketing activities; companies specialized in market research and data processing. Your data may be transmitted to police and judicial and administrative authorities, in accordance with the law, for the detection and prosecution of crimes, the prevention and protection from threats to public security, to allow Jil Sander to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

7. Transfer of the data outside the E.U.
Some of the third parties listed in the previous paragraph n. 6 "Who will process your data?" may be located in countries outside the European Union which, nevertheless, offer an adequate level of data protection, as established by specific decisions of the European Commission. (http://www.garanteprivacy.it/home/provvedimenti-normativa/normativa/normativa-comunitaria-e-intenazionale/trasferimento-dei-dati-verso-paesi-terzi#1). The transfer of your personal data to countries that do not belong to the European Union and that do not ensure adequate levels of protection will be performed only after conclusion between Jil Sanderand said subjects of specific agreements, containing safeguard clauses and appropriate safeguards for the protection of your personal data "standard contractual clauses", also approved by the European Commission, or if the transfer is necessary to the conclusion and execution of a contract between you and Jil Sander (for the purchase of goods offered on our Site, for registration on the Website or the use of services on the Website) or for the management of your requests.

8. How long do we keep your data?
We keep your personal data for a limited period of time; depending on the type of activity that involves the processing of your personal data. After this period, your data will be permanently erased or otherwise rendered anonymous in an irreversible way.
Your personal data is stored in compliance with the terms and criteria specified below:
Data collected to conclude and execute contracts for the purchase of goods on jilsander.com: upon conclusion of its administrative and accounting formalities. The data related to billing shall be stored for ten years from the date of invoice; Registered user data: Data will be kept until you request cancellation of your Account; Payment data: until payment certification and the conclusion of its administrative and accounting formalities resulting from the expiration of the right of withdrawal and the terms applied for contesting the payment; Data collected in the context of the use of services offered on jilsander.com: these data are kept until the termination of the service or the request for cancellation of the subscription to the service by the user; Data related to the requests of the users to our Customer care: the useful data to assist you will be kept until the fulfillment of your request; Resume: for six months after receipt; Data used for commercial communication activities towards users who purchase products on jilsander.com (soft Spam): These data are kept until the termination of service or the opposition by cancellation of the user; Data provided for commercial communications activities, opinion polls and market research: until the request to interrupt the activity and in any case within 2 years from the last interaction of any kind of user with Jil Sander; Data used to personalize the Site and to show customized commercial offers: as long as the user does not request the cessation of the activity and in any case within two years from the last interaction of any kind of user with Jil Sander; In any case, for technical reasons, the termination of the processing and the subsequent cancellation or irreversible anonymity of the related personal data will be final within thirty days of the terms indicated above.

9. Your rights
At any time you can exercise your rights with reference to the specific processing of your personal data by Jil Sander. Find below their general description and how to exercise them.
Access your data and modify it: you have the right to access your personal data and to request that they be accurate, modified or integrated with other information. If you wish, we will provide you with a copy of your data in our possession. Revoke your consent: at any time you can revoke consent given for the processing of your personal data in relation to any activity for marketing purposes. In this regard, we remind you that marketing activities are sent via commercial communications, conducting opinion polls and market research, in order to assess your degree of satisfaction and improve the services offered. Upon receipt of your request, we will promptly cease the processing your personal data based on this consent, while different treatments or based on other conditions will continue to be carried out in full compliance with the provisions in effect.
Opposing the processing of your data: You have the right to object at any time to the processing of your personal data on the basis of our legitimate interest, explaining the reasons that justify your request; before accepting it, Jil Sander will have to assess the reasons for your request. d)Delete your data: in the cases provided for by current legislation you can request the deletion of your personal data. Upon receipt and assessment of your request and, if legitimate, it will be our care to cease timely treatment and delete your personal data. Request that the processing of your personal data is temporarily limited: In this case, Jil Sander will continue to keep your personal data but will not process it, unless it is subject to your different request and the exceptions established by law. You can get the limitation of treatment when you dispute the accuracy of your personal data, when the processing is unlawful but you oppose to the deletion of your data, when your data is no longer relevant for anymore but you need to exercise your right in court and when you oppose your treatment, in the period in which we evaluate the reasons for your request.
Request your data or transfer it to a person other than Jil Sander ("right to data portability"). You can ask to receive your data that we process based on your consent or on the basis of a contract with you in a standard format. If you wish, and where technically possible, we can, upon request, transfer your data directly to a third party of your choice.
In order to exercise some of your aforementioned rights, you can access your Account, or alternatively, you can contact our Customer care department, or write to the Responsible for Data Processing to the aforementioned address. In order to ensure that the data of our users is not illegitimately used or infringed upon by third parties, we will request you for some information to be sure of your identity before accepting your request to exercise one of the rights indicated.

10. Security measures
We protect your personal data with specific technical and organizational security measures, aimed at preventing your personal data from being used illegitimately or fraudulently. In particular, we use security measures that guarantee: The pseudonymization or the encryption of your data; the confidentiality, integrity, availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, Jil Sander undertakes to test, verify and regularly evaluate the effectiveness of technical and organizational measures in order to guarantee the continuous improvement in the safety of data processing.

11. Claims
If you believe that the processing of your personal data has been unlawfully done, you can file a complaint with one of the supervisory authorities responsible for compliance with the rules on personal data protection.
In Italy, the complaint can be filed with the Guarantor for the Protection of personal data.
Further information on how to present them is available on the website of the Guarantor, at http://www.garanteprivacy.it/.

12. Children’s rights
Jil Sander does not sell products or services for purchase by children, but by adults. If you are under 18, you may use the Site only with the involvement of a parent or guardian. In accordance with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), jilsander.com/us does not knowingly collect, solicit or use personal data of children under the age of 13 provided without parental consent, and will delete any such data should we become aware that a user under the age of 13 has registered without verifiable parental con-sent. Therefore, if you are not 18 years or older, you are not authorized to use our US Site.

13. Rights of California residents
Pursuant to California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 400 R Street, STE 1080, Sacramento, CA 95814. For more information about protecting your privacy, you may wish to visit: www.ftc.gov. If you are a resident of California, you may request that we not share your information with certain affiliates or third parties providers for marketing purposes, and/or you may inquire as to how we have shared your information with third parties providers for marketing purposes. In connection with such request, we will identify the types of information shared and provide you with the names and addresses of the third parties with whom the information was shared. Please contact our Customer care through the appropriate form selecting “Privacy” as the topic on our contact form.

14. Changes to the present policy
The constant evolution of our services may involve changes in the characteristics of the processing of your personal data described up to now. Consequently, this privacy notice may be subject to changes and additions over time, which may also be necessary with regard to new regulatory measures regarding the protection of personal data.
We request of you, therefore, to periodically check the contents: where possible, we will try to inform you promptly about the changes made and their consequences. The updated version of the privacy notice, in any case, will be published on this page, with indication of the date of its last update.

15. Legislative references and useful links
The processing of your personal data is performed by Jil Sander in full compliance with the relevant regulations provided for by the Regulations (E.U.) 2016/679 General regulation on data protection, rules on the processing of personal data and Italian measures of the Italian Supervisory Authority (http://www.garanteprivacy.it/) and, where applicable, of the competent foreign supervisory authorities.



Cookie policy


    What is a cookie and what is its purpose?

    A cookie is a small file that is sent to the browser and saved on your device when you visit a website like jilsander.com (“the website”).
    Cookies allow the site to function efficiently and improve its services, in addition to providing information to the site owner for statistical or advertising purposes, primarily to personalize your navigation experience by remembering your preferences (for example, remembering the language and currency you set, in order to recognize you at the next visit, etc.)


    Which cookies do we use and for what purposes?

    Our website uses various types of cookies and similar technologies, each of which has a specific function. Below is a table explaining them.


    Type of cookie function

    Navigation cookies
    From the first access these cookies allow the website to function correctly and allow you to view content on your device by recognizing the language and market of the country from which you’ve chosen to connect. If you are a registered user, they will allow you to be recognized and to access the services offered from the dedicated areas. Navigation cookies are technical cookies and are needed for the functioning of the website.

    Functional cookies
    These cookies allow, based on your express request, for you to be recognized when you subsequently access the website, so that you do not have to enter your information each time (for example: “Remember me”). If you have added items into your Shopping Shopping bag and closed the session without completing the purchase and without eliminating those items, these cookies allow you to continue the shopping experience the next time you access the website (within a limited period,) finding the same articles that were selected. Functional cookies are not essential to the functioning of the website, but rather improve navigation quality and experience.

    Analytical cookies
    These cookies are used to prepare statistical analyses on the navigation methods of our website’s users. Jil Sander treats the results of these analyses anonymously and exclusively for statistical purposes only if the service provider uses the cookies to connect to the browser used or other devices used to navigate on the website. The website uses certain third party services which, entirely independently, install their own cookies.
    Our own and third party marketing and profiling cookies
    These cookies are aimed at creating user-related profiles to send commercial messages that meet the preferences shown during the visit, or to improve your navigation experience: while you navigate on our website, these cookies are useful for showing you products of interest to you or which are similar to those you have viewed. Third party cookies are those that have been sent by our trusted third party companies. These cookies allow you to be provided with our commercial offering on other affiliated websites (retargeting). With third party cookies we do not have control of the information provided by the cookie and we do not have access to this data. This information is entirely controlled by third party cookies as described in the respective Privacy policy.

    Social Network Cookies
    These cookies are necessary to allow your social account to interact with our website. For example, they are used to express your appreciation and to share it with your social networking friends. The social network cookies are not needed for navigation.


    How can I disable cookies and manage my preferences?

    The majority of browsers are configured to accept, control or potentially disable cookies through the settings. We nevertheless remind you that disabling navigation or functional cookies may affect the functioning of the website and/or limit the service we offer.
    Below is the procedure to follow to manage cookies from the following browsers:

    IE: http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies
    Safari: http://support.apple.com/kb/PH19255
    Chrome: https://support.google.com/chrome/answer/95647?hl=it-IT&hlrm=fr&hlrm=en
    Firefox: http://support.mozilla.org/it-IT/kb/enable-and-disable-cookies-website-preferences

    For more information on cookies and to manage your preferences for third party profiling cookies, please go to http://www.youronlinechoices.com. To disable analytical cookies and prevent Google Analytics from collecting data on your navigation, you can download the add-on from your browser to deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout.