Payment

Jil Sander accepts the following payment methods: Visa, MasterCard, JCB, AmericanExpress, China Union Pay, Diners, Discover, COD (Cash on Delivery).

Shipping

• standard, 2200 ￥
• Complimentary shipping for orders over ¥39,000.
• Delivery within 5-9 working days without date/time specification
• Delivery within 9-14 working days with date/time specification
• deliveries will occur during business hours from Monday to Friday, holidays excluded.
• it's not possible to place orders with a different shipping Country from the one you choose to navigate the website
• all orders arrive in gift wrapped signature Jil Sander packaging

Returns

• it is possible to return or exchange any item ordered within 14 days from the date of delivery
• items must be returned in their original condition and in their original packaging
• products can be exchanged according to stock availability
• all returns are complimentary
• more information

• FAQs


• Contact us


• 0366793258


• We are available from 10.00 am to 7.00 pm (JST) from Monday to Friday, excluding bank holidays.